DELIVERY
Shipping cost within Europe 10-15 € (depending on the country of destination) for orders up to 150 € and free from 150 € (for Europe)
From 30€ (depending on the country of destination) outside EU (free from 500€)
Delivery is carried out within 4-10 working days (depending on the country of destination) by DPD service from a warehouse in Italy to your home. Orders received on a weekend, holiday or Friday will be shipped on the next business day.
After shipping we provide a track number for you to check the delivery status and location of the cargo. On the day of delivery, the courier will contact you at the specified number to confirm the address and time of receipt.
RETURN
The return of goods is carried out within 14 days from the date of receipt of the parcel.
To return an item, please send it by any courier service to adress: Via coriano 58 Blocco 21C, 47924 Rimini RN.
When sending a return, please let us know the tracking number of the shipment by email: monellaplusrimini@gmail.com or on whatsapp +393331103565
Where is my parcel?
When sending an order, we provide you with a track number to track the package. In exceptional cases, there may be a delay on the side of the delivery service. In this case, please contact us in a convenient way:
Whatsapp or call: +393331103565
E-mail: monellaplusrimini@gmail.com
I received an order, but the size did not fit or the product does not match the description.
Contact us within 14 days, we will check everything and refund your money or send another product.
Is it possible to pay the order in cash to the courier upon receipt?
We ship orders without prepayment only in Italy.
